{"id":968,"date":"2021-02-19T18:12:10","date_gmt":"2021-02-19T18:12:10","guid":{"rendered":"https:\/\/www.fitsw.com\/help\/?post_type=ht_kb&#038;p=968"},"modified":"2021-02-19T19:44:44","modified_gmt":"2021-02-19T19:44:44","slug":"forgot-your-password-cant-log-in-to-account-web","status":"publish","type":"ht_kb","link":"https:\/\/www.fitsw.com\/help\/for-clients\/account-management-clients\/forgot-your-password-cant-log-in-to-account-web\/","title":{"rendered":"Forgot Your Password \/ Can&#8217;t Log In To Account (Web) as a Client"},"content":{"rendered":"\n<h2>If you forgot your password or cannot log in to your account, then you have come to the right place.<\/h2>\n\n\n\n<p>Click the&nbsp;<strong>Forgot Password&nbsp;<\/strong>prompt and it will redirect you to another screen (See image below.)<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"718\" height=\"812\" src=\"https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-web.png\" alt=\"Forgot password on web\" class=\"wp-image-642\" srcset=\"https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-web.png 718w, https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-web-265x300.png 265w, https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-web-44x50.png 44w, https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-web-53x60.png 53w, https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-web-88x100.png 88w\" sizes=\"(max-width: 718px) 100vw, 718px\" \/><\/figure>\n\n\n\n<p>Enter your email and follow the directions that are contained within the email. If trouble logging in persists after changing your password, reach out to <a href=\"mailto:support@fitsw.com\">support@fitsw.com <\/a>and we will help you get the issue resolved as quickly as possible.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you forgot your password or cannot log in to your account, then you have come to the right place. Click the&nbsp;Forgot Password&nbsp;prompt and it will redirect you to another screen (See image below.) Enter your email and follow the directions that are contained within the email. If trouble logging&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[22],"ht-kb-tag":[54,96],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forgot Your Password \/ Can&#039;t Log In To Account (Web) as a Client<\/title>\n<meta name=\"description\" content=\"This is a Help Article to help Personal Trainers, Fitness Coaches, Gyms, Studios, and their clients or members use FitSW effectively.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fitsw.com\/help\/for-clients\/account-management-clients\/forgot-your-password-cant-log-in-to-account-web\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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