{"id":977,"date":"2021-02-19T18:29:08","date_gmt":"2021-02-19T18:29:08","guid":{"rendered":"https:\/\/www.fitsw.com\/help\/?post_type=ht_kb&#038;p=977"},"modified":"2021-02-19T19:39:08","modified_gmt":"2021-02-19T19:39:08","slug":"forgot-your-password-cant-log-in-to-account-android-2","status":"publish","type":"ht_kb","link":"https:\/\/www.fitsw.com\/help\/for-clients\/account-management-clients\/forgot-your-password-cant-log-in-to-account-android-2\/","title":{"rendered":"Forgot Your Password \/ Can&#8217;t Log In To Account (Android) as a Client"},"content":{"rendered":"\n<h2 id=\"block-a866e591-561d-4279-88ff-26fea8cb173f\">If you forgot your password, don&#8217;t fret! <\/h2>\n\n\n\n<p id=\"block-694992c8-127c-4cb1-bebc-cdc47f834d8d\">If you have forgotten your password and cannot log into your account, click the Forgot Password text, located directly underneath the <strong>Log In <\/strong>button on the Sign-In page.<\/p>\n\n\n\n<div id=\"block-c428aa18-9d26-4c81-80ca-159a03e680e7\" class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/Forgot-password-on-Android-576x1024.png\" alt=\"This image has an empty alt attribute; its file name is Forgot-password-on-Android-576x1024.png\" width=\"-175\" height=\"-311\"\/><\/figure><\/div>\n\n\n\n<p id=\"block-8c4395be-342f-43ab-855f-2b1d1c651a93\">Once you click the Forgot Password button, a screen will appear asking you for your email address. Enter your email address and then push the OK button.<\/p>\n\n\n\n<div id=\"block-8793ec50-fab5-4bb8-86f9-0cd2b44df9e1\" class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/enter-your-email.png\" alt=\"enter your email\"\/><\/figure><\/div>\n\n\n\n<p id=\"block-539eef67-54e4-42e3-a65c-e31434c94394\">Enter the email address that you wish to receive your temporary password at.<\/p>\n\n\n\n<div id=\"block-4401d2b5-cf54-4f8a-b5af-bcbb55d29b59\" class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/www.fitsw.com\/help\/wp-content\/uploads\/2021\/02\/email-sent.png\" alt=\"email sent\"\/><\/figure><\/div>\n\n\n\n<p id=\"block-8c52fc99-205d-41be-830c-8df5a92333bb\">Now, go to your email account to find the email with your temporary password. Use this temporary password to log in to your account and update your password.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you forgot your password, don&#8217;t fret! If you have forgotten your password and cannot log into your account, click the Forgot Password text, located directly underneath the Log In button on the Sign-In page. Once you click the Forgot Password button, a screen will appear asking you for your&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[22],"ht-kb-tag":[38,54],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forgot Your Password \/ Can&#039;t Log In To Account (Android) as a Client<\/title>\n<meta name=\"description\" content=\"This is a Help Article to help Personal Trainers, Fitness Coaches, Gyms, Studios, and their clients or members use FitSW effectively.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fitsw.com\/help\/for-clients\/account-management-clients\/forgot-your-password-cant-log-in-to-account-android-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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