{"id":979,"date":"2021-02-19T18:33:13","date_gmt":"2021-02-19T18:33:13","guid":{"rendered":"https:\/\/www.fitsw.com\/help\/?post_type=ht_kb&p=979"},"modified":"2021-02-19T19:52:45","modified_gmt":"2021-02-19T19:52:45","slug":"forgot-your-password-cant-log-in-to-your-account-ios-2","status":"publish","type":"ht_kb","link":"https:\/\/www.fitsw.com\/help\/for-clients\/account-management-clients\/forgot-your-password-cant-log-in-to-your-account-ios-2\/","title":{"rendered":"Forgot Your Password or Can’t Log in to Your Account (iOS) as a Client"},"content":{"rendered":"\n

Forgot your password? We’ve got you covered. <\/h2>\n\n\n\n

Click the Forgot Password<\/strong> text at the bottom of the screen on the Sign-In page. (See image below.)<\/p>\n\n\n\n

\"Forgot<\/figure>\n\n\n\n

Once you click the Forgot Password <\/strong>button, a screen will appear asking you for your email address. Enter the email you wish to receive the temporary password at. (See image below.)<\/p>\n\n\n\n

\"Enter<\/figure>\n\n\n\n

Once you have entered your email address and clicked OK<\/strong>, a screen will appear saying: “Success!<\/strong> Password has been sent. Check Your Email and then login with the password that was sent.” <\/p>\n\n\n\n

Go to your email and follow the instructions. You will receive a new password and will now be able to login to your account. <\/p>\n","protected":false},"excerpt":{"rendered":"

Forgot your password? We’ve got you covered. Click the Forgot Password text at the bottom of the screen on the Sign-In page. (See image below.) Once you click the Forgot Password button, a screen will appear asking you for your email address. 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