FITSW,
INC. ("We")
is committed to safeguarding your privacy on its Websites located at
www.fitsw.com, www.findtraingain.com and its affiliated websites. This FitSW Privacy Policy does not apply to
products or services provided, or information obtained, other than through the
Websites. Please read the following policy to understand how your information
will be treated. We may modify this policy from time to time by posting a
revised policy at this Website address, so please check back periodically. When
this policy is modified, if the modifications are significant, we will display
the following next to the link to the policy at the Website: "RECENTLY
REVISED", for a period of thirty (30) days following posting. If there is a
material change in the collection, use, or disclosure practices to which you
have previously agreed, we will attempt to send you a notice via e-mail if you
have provided us with an e-mail address. Please keep in mind that some of the
services mentioned specifically in this policy may not be available on the site
at this time. If you have questions concerning this policy, please contact us at
support@fitsw.com. This Privacy Policy is effective as of
December 22, 2017.
What
information does FitSW collect from me?
When you
complete our online registration process or participate in our Websites as a
user of FitSW, Inc., we collect certain personal information. We
collect the following categories of personally identifiable information through
the Websites:
- Contact Information: including name and e-mail address
- Program Preferences: information about your workout program formats and
preferences
- Personal Statistics: including date of birth, height, weight and gender
- Personal Goals: your personal goals for your workout program
- Current Exercise Regimen: information about your current exercise habits and
equipment
- Workout Log: information about your participation in your current workout
program
- Food Journal: information about your daily eating habits
- General Client Information: general information about your workout program,
health, eating habits, and mental state. These may be in the form of questions
to the personal trainer
We collect information in several ways. For example, some of this personal information is gathered when you register as a customer using our Sign Up Registration process. During registration, we ask for your contact information. Once you register, you are no longer anonymous to us and are able to take full advantage of our services. In addition to registration, we may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. You will also have the opportunity to submit workout logs, and general program information throughout your use of our services. If you contact us, we may keep a record of that correspondence.
If you believe that any inaccurate or inappropriate information has been
obtained or disseminated through your use of these Websites, you should contact a
representative of FitSW, Inc. at support@fitsw.com.
What
are cookies and how does FitSW use them?
As part
of offering and providing customizable and personalized services, many Websites
use cookies to store and sometimes track information about you. A cookie is a
small amount of data that is sent to your browser from a Web server and stored
on your computer's hard drive. We use cookies to allow faster and easier access
to your account information, monitor traffic on the site and measure traffic
patterns to improve functionality. Click here for our entire Cookie
Policy. This policy may be updated by us from time to time, so please check here
frequently.
How
does FitSW use the information?
Our primary goal in collecting information is to improve the site and provide you with the best possible experience on the site. For example, by using the information collected, we are able to provide you with an easy to use and readily available forum to access your www.fitsw.com and www.findtraingain.com account information. All of your entered information is made available to your personal trainer. We will also use your personal information to notify you of other products or services available from FitSW, Inc. and its business affiliates.
We also may do research on our users' demographics and behavior based on the
information provided to us upon registration, gathered from transaction
activity, from our server log files or from surveys. This research may be
compiled, analyzed or sold on an aggregated basis, which does not include
information identifying individual users. FitSW also may share this
aggregated data with business partners or other third parties.
Who is
collecting information?
When you
are on a FitSW Website and are asked for personal information, you are
sharing that information with www.fitsw.com, www.findtraingain.com, the FitSW personal
trainers, and FitSW, Inc. and its affiliates and service
providers. If personal data is to be collected and/or maintained by any company
other than FitSW, Inc. or its affiliates,
we will attempt to notify you on the Websites or in an updated version of this
Privacy Policy. If you do not want your data to be shared, you can choose not to
allow the transfer by not using that particular service. Your information may be
stored on servers maintained by our internet service providers or on our local
servers or PC hard drives.
Please be aware that other Websites to which we link may collect personally identifiable information about you when you visit those sites. The information practices of other Websites linked to our Websites are not covered by this Privacy Policy.
With whom does FitSW share my information?
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Categories of Third Parties with whom We May Share Personally Identifiable
Information: We may provide your personally identifiable information to our
affiliates, and our trusted business partners or persons for the sole purpose of
processing that information on behalf of us. When this is done, we request that
those parties process such information only in accordance with our instructions,
and to maintain appropriate confidentiality and security measures.
Data in the Aggregate: We may disclose "blinded" aggregated data and user
statistics to prospective partners and other third parties, and for other lawful
purposes. Blinded data is data which does not identify an individual person.
Other:
We also may disclose account information in special cases when we have reason to
believe that disclosing this information is necessary to identify, contact or
bring legal action against someone who may be violating the FitSW
Terms and Conditions of Use, or may otherwise be causing injury to or
interference with (either intentionally or unintentionally) our rights or
property, other FitSW, Inc. Websites users or clients, or anyone else
that could be harmed by such activities. We may disclose or access account
information when we believe in good faith that the law requires it and for
administrative and other purposes that we deem necessary to maintain, service
and improve our products and services.
We may occasionally hire other companies to provide limited services on our behalf, including packaging and mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
As we continue to develop our business, we may buy or sell businesses or assets.
In such transactions, confidential customer information generally is one of the
transferred business assets. In the event of a transaction involving the sale of
some or all of our businesses, customer and site visitor information may be one
of the transferred assets.
How
can I control my personal information?
We offer our clients choices for the collection, use and sharing of personal information. You may contact us at support@fitsw.com if you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.
How do we protect financial-related information?
Keeping your personal financial information private is vitally important to us. As a matter of policy and long time business practice, FitSW does not sell information provided by its clients. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We may process credit payment transactions through a third party site that will transfer your credit card number, bank account number or other personal information to the appropriate credit card company or bank, or to Pay Pal or a similar service in order to process any online payments.
What security precautions are in place to protect the loss, misuse or
alteration of my information?
Your FitSW Account Information is password-protected so you have access to this personal information. Remember to sign out of your FitSW account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this site does not use security encryption measures. Therefore, information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using email, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use our reasonable efforts to ensure its security on our systems.
What else should I know about my privacy?
Please
keep in mind that whenever you voluntarily disclose information online, that
information may be accessible to other clients and users. Ultimately, you are
solely responsible for maintaining the secrecy of your passwords and/or any
account information. Please be careful and responsible whenever you are online.
When you or we end your customer relationship with us, we will treat the
information we have about you as if you were still our customer.
Google Fit
Google Fit data will be collected and used to display graphs, charts, and tables of:
- Step Count
- Date of Birth
- Sex
- Height
Birthdate, Sex, and Height information from Google Fit are automatically recorded in the user’s profile. Trainers will be able to access this information by navigating to the client’s profile. In their profile, trainers will be able to see their Birthdate, Sex, and Height and beneath their profile information, the step data will appear in a graph. On the same page, users can unlink their google account to sign out and stop the collection of data from their Google Fit data. This data is important for fitness professionals to help keep their clients on track with their fitness progress. This data ensures the client’s accountability and compliance.
Data from Google Fit will not be compiled, analyzed, or sold on an aggregated basis to/by any third party or business partner.
The link for our Privacy Policy is https://www.fitsw.com/privacy/
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