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  • How To View Your Trainer Code (Android)

    • February 12, 2021
    • jacob

    Your trainer code is another way your clients can find you and is exclusive to your account. To view your trainer code, click the “hamburger button,” then scroll down to Profile and click it. The trainer code should be right below the Change Login Email.

  • How To View Your Trainer Code (iOS)

    • jacob

    Your trainer code is exclusive to your account and can help clients find you and will help identify you when needed. To view your trainer code, first click on the More button in the bottom right corner of your screen. (See image below.) Once you click More, you will be redirected to…

  • How To View Your Trainer Code (Web)

    • jacob

    This guide is for personal trainers only, not clients. Clients have a different code, called a client code. If you are a client and you are viewing this guide (trying to find your client code), go to your profile and you will find your client code next to the Account Details…

  • How To Change From a Trainer Account to A Client Account (Web)

    • March 16, 2021
    • jacob

    Clients never need to sign up for an account themselves! Here is the fix if a client signs up for a trainer account. Trainer codes are the key to changing an accidental trainer account signup to a client account. The client must receive the trainer code from the desired trainer…

  • Error When Trying to Add a Client

    • February 12, 2021
    • jacob

    If you are receiving an error code when adding a client, there is a very simple solution! If you are receiving the error code: “Add Client Unsuccessful. This email (user login) already exists” and you do not have them as a client under your account. There is a simple solution….

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