What do you need help with?
In addition to the apps, FitSW can also be accessed on any computer or mobile device via www.fitsw.com. The entire website has been optimized so that it is easy to use on mobile phones and on tablets.
A few of our customers have had the email directed to spam or had their email provider block it completely. If you do not receive it, check your spam folder and if it is not there contact your email provider and ask them to allow emails from firstname.lastname@example.org. You can also follow these steps for specific email providers:
Outlook, Hotmail or Windows email:
- In your email Inbox, click on the gear icon (which represents the Settings Menu).
- Click "Options".
- Under "Junk Email", click "Safe Senders".
- In the box that says "Enter a sender or domain here", you will enter email@example.com information then click (+) the plus sign to "Add" the sender to the Safe Senders List.
- Finally, click "Save" at the top and emails will no longer be blocked. You can then try "Forgot Password" again.
Google Mail or Gmail:
- Click on the big "Gmail" top left and select "Contacts"
- Click on the + Button in the lower right.
- Fill in the contact card with the name (FitSW Team) and the email address (firstname.lastname@example.org)
- Emails will no longer be blocked once you do the above and so you can try "Forgot Password" again.
You can also add clients without creating login information for them if the client will never login. This is perfect for clients who you want to plan workouts for to use for your reference or for clients you want to track progress for, but they won't log in on their own to see the data.
- Customize fitsw.com so that when you or your users visit fitsw.com, they would see your logo in place of the FitSW logo. You can also choose the color of the menu bar to go with your logo. One time Fee of $50.
- Custom iOS app. This includes a custom splash screen with your logo and a custom app icon with your logo. You would have your own app but it has all the functionality of the FitSW app. One time Fee of $199.
- Custom Android app. This includes a custom splash screen with your logo and a custom app icon with your logo. You would have your own app but it has all the functionality of the FitSW app. One time Fee of $99.
More details can be seen on our Custom Branded Fitness Apps page.