• How To Add New Food To Food List as a Client (iOS)

    Clients, your trainer controls whether or not you are able to edit your food list. To add a new food, start by clicking the More button in the bottom right corner of your screen. (See image below.) Once you are on the More screen, click on the Food List option. (See image below.) Once you…

  • How To Request An Appointment With Your Trainer (iOS)

    Requesting an appointment with your trainer is easy and only requires a couple of clicks! Navigate to the more tab in the bottom right corner of your screen and find Schedule in the list of options. After this, you will be in a calendar view and be able to view…

  • How To Add To / View Your Clients Nutrition Plans (Android)

    Click on the three white lines in the top left corner of your screen to access the menu. From the menu, scroll down to find the Nutrition option. Upon clicking the nutrition option, you will see your list of clients pop up and an option to add to/access your Favorites…

  • My Client is Not Receiving Email Notifications

    If for some reason some of your clients aren’t getting email notifications, have them check their spam folder and if it is not there they can contact their email provider to ask them to allow emails from @fitsw.com. You can also follow these steps for specific email providers: Outlook, Hotmail…

  • How To Pay Your Trainer (Web)

    Paying your trainer is easy and can be done in seconds! From the dashboard, look to the left side of the screen to find the Financials tab. After clicking on it, the drop-down menu will show an option for Payments. Click on payments to access the different methods for paying…

  • How To Add New Clients (Web)

    Adding new clients is easy and will only take you a few minutes to complete! Better yet, they’ll have their own login that they can use for free! Find the Add Client button on the top left corner of your client list in your trainer dashboard. Upon clicking Add Client,…

  • How To View Your Upcoming Nutrition Plans (Web)

    Want to make sure you have the right ingredients for the meals your trainer has assigned you? Here’s how to view your nutrition plans so you do the necessary preparations. From the dashboard, you can view your upcoming nutrition plans in two ways. 1.) Events assigned to you for the…