Personal Trainer Help Center – Android Tutorials

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Personal Trainer Help Center Example Picture
This is what the Personal Trainer Help Center will look like on the Home Page

Recently, we put out blog posts letting you know about our new Personal Trainer Help Center and our iOS tutorials on the Help Center. We just added over 20 tutorials for Android devices, so if you are using your phone you can get step-by-step guides on every feature that FitSW has to offer! If you would like to see a new article be posted on our Help Center, contact us!

Android Personal Trainer Help Center Tutorials

FitSW has countless features, so understanding all of them can be difficult at times. However, we have you covered! We have added more than 20 articles on how to navigate through the Android app. We will constantly be updating and adding more articles. This means that if you do not see the tutorial you need, we will be adding it shortly. However, we can always give you personalized tutorials by email. The Personal Trainer Help Center guides for Android are for both personal trainers and clients. You can see all of the tutorials we added below:

Our Personal Trainer Help Center contains hundreds of tutorials and information about FitSW’s features. In addition, they contain walkthroughs for our computer software, iOS app, and Android app. We are constantly adding more tutorials to our Personal Trainer Help Center. If you cannot find a tutorial for a specific feature, let us know! You can contact us at anytime by emailing our support.

Personal Trainer Payment Tracker Update

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Personal Trainer Payment Tracker Update

We have updated our personal trainer payment tracker screen. FitSW has had the ability for clients to pay their personal trainers for quite some time. Tracking payments was somewhat difficult though. It was previously done by clicking Your Payment Dashboard, which is powered by Stripe (the payment processing company that we use). You would be redirected to a screen that would show the recent payouts, the last 4 digits of the credit card number, and the date of the payout. For more info, see our previous post on how to accept payments from you personal training clients.

We have recently updated our personal trainer payment tracker on both our website and mobile app. This means that you now have the ability to see all the details of your clients payments. In addition, you will be able to see the client’s name that made the payment and have a payment ID for a specific payment.

Personal Trainer Payment Tracker Update – Website View

View for Personal Trainers

Personal Trainer Payment Tracker Update
Personal Trainer View – Updated Payments Screen

Above and below you will see the new and improved personal trainer payment tracker screens. In the previous version, the personal trainer did not have a tracker – they could only see payouts by going to their Stripe page. With the new update, you can view all the information about payments right from the website or mobile app. This is includes a brand new payment ID, the date of the payment, the clients name, and the amount that the personal trainer received. However, you still have the option to go to Your Payment Dashboard, but all the information on specific payments is on our payments screen now.

Personal Trainer Payment Tracker Update

Personal Trainer View – Updated Payments Screen (no text at top)

Client’s View

Personal Trainer Payment Tracker Update
Client View – Updated Payments Screen

Above is the view for clients on the new updated personal trainer payment tracker screen. It is almost identical to the personal trainers view, except for 2 distinct differences. First of all, there is no View Payments Dashboard option for clients. Secondly, they only have 3 columns on the personal trainer payment tracker, instead of 4 like their personal trainer has since all payments are only from this client. There doesn’t need to be a “Client Column”. Clients still have an option to pay their trainers at the top of their payments screen.

Personal Trainer Payment Tracker Update – Mobile App View

View For Personal Trainers

Personal Trainer Payment Tracker Update
Personal Trainer View – Financials Screen

This is the view of the new personal trainer payment tracker screen on a mobile device for personal trainers. It has all of the same functionality and feature of the website version. Not included in the picture is the text at the top of the about the payment dashboard.

Client’s View

Personal Trainer Payment Tracker Update

Client View – Financials Screen

This is the view of the new personal trainer payment tracker screen on a mobile device for clients. Most noteworthy, it has all of the same functionality and feature of the website version. Client’s can easily pay their personal trainers from this screen. In addition, they can view all of the payments that have made in the past.

Pay From My Trainer Page

Personal Trainers can also receive payments from their My Trainer page for clients without a FitSW account. If the client has a FitSW client account they should not pay here. Instead, they should login and go to the Payments tab to make a payment. That way, clients can track their payments on that page. In contrast, the payment feature on the trainer page is for clients who don’t have an account. Furthermore, this page allows them to enter their name so their trainer will know who the payment is from.

Personal Trainer Payment Tracker Update
My Trainer Page (scrolled down to bottom) – Payments

Personal Trainer Help Center – iOS Tutorials

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Personal Trainer Help Center Example Picture
This is what the Personal Trainer Help Center will look like on the Home Page

Recently, we put out a blog post letting you know about our new Help Center. At that time, the FitSW Personal Trainer Help Center only consisted of computer help. Or in other words, you could only find tutorials/walkthroughs for our web based software. We just added over 30 tutorials on iOS, so if you are using your phone you can get step-by-step guides on every feature that FitSW has to offer! If you would like to see a new article be posted on our Help Center, contact us!

FitSW Personal Trainer Help Center – iOS (Account Settings)

The first category that we updated with new iOS tutorials was our Account Settings category. This is where you will find everything you need to know about your profile, general settings, our custom app, upgrades, and logging out/in. To view the guides that we added for this section, click here or click on one of the following guides:

  Profile:

  Settings: 

Upgrade: 

Logout / Log In:

Personal Trainer Software Help Center iOS (Meal Plans & Nutrition)

We also updated our FitSW Personal Trainer Help Center Meal Plans & Nutrition category with new iOS tutorials! These tutorials help the client and personal trainer understand features for meal plan creation. It also helps them understand how to add new foods to their food lists. To view the guides that we added for this section, click here or click on one of the following guides:

Adding & Choosing Foods

Personal Trainer Software Help Center iOS (Training and Workouts)

Along with the Account Settings and Meal Plans & Nutrition categories, we also added iOS tutorials for Training and Workouts. This is where you can find everything you need to know about features related to workouts. To view the guides that we added for this section, click here or click on one of the following guides:

Training & Workouts

Personal Trainer Software Help Center iOS (Clients & Management)

The last category that we added new iOS tutorials to is the Clients & Management section. This is the section where personal trainers can find everything they need to know about managing clients. The Clients & Management section for personal training clients. This is where clients can find everything they need to know about various features of the app. To view the guides that we added for this section, click here or click on one of the following guides:

Managing Clients

I Am A Client 

We tried to add as many tutorials/guides as we could. However, if you think of something that is not on our Personal Trainer Help Center, let us know! We would be happy to add a new guide explaining how to do something or how to use a feature! Either leave a comment below or email us at support@fitsw.com!

Personal Trainer Marketing Tips To Help Your Business Grow

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FitSW has helped tens of thousands of trainers manage their clients’ fitness over the years. Thus, we have had ample time to talk to many of these personal trainers currently working in the industry. To be successful as a personal trainer you need to have a growing client base. But acquiring new clients is becoming increasingly more difficult. So how do you acquire enough clients to be a successful fitness coach in such a competitive industry? In this article, we will be going over multiple different personal trainer marketing tips. We will show you ways to market & expose your fitness business to consumers and increase your client base. All of the personal trainer marketing tips we offer are free. This means you will not have to spend hundreds of dollars just to get recognized.

Personal Trainer Marketing Tips (#1) – Using Local Businesses

The majority of the personal trainers we spoke to acquired their new clients around their local area. You may be asking yourself, how do they do this? There are a number of ways that they are able to procure new clients in their area. First, many of them post their cards in coffee shops and similar businesses. This takes minimal effort and time and can get the personal trainer a few new clients.

Personal Trainer Marketing Tips Cross Referring Partnership

Posting your business cards in coffee shops is easy, though you will only get a few clients from this strategy. A much more important way of acquiring new clients is to form cross-referring relationships with local businesses. This includes the nutritionists, chiropractors/physical therapists, hair stylists, massage therapists, sport coaches, and anyone similar to this in your area. Reach out to these people/businesses and offer them a cross-referring partnership/relationship. The more referrals you give them, the more they will give you. This is a sure-fire way to grow your client base, while also helping out other local members of your community.

Personal Trainer Marketing Tips (#2) – Online Training & Referrals

Another great way to market your fitness business is to make a big announcement to all of your current clients. Tell them that by popular demand, you are now offering online personal training and are accepting new clients. After you make this announcement, offer all of your current clients a referral deal. Referral deals are when a client refers a new customer to your business, they will get some sort of discount. You will gain countless new clients and have income in your pocket for months to come with this method. In addition, you will also be helping out your current clients. Referral discounts save your current clients money, which will positively increase your relationship with them. To find out more information about how to set up a referral program, click here.

Personal Trainer Marketing Tips Referral Program

Personal Trainer Marketing Tips (#3) – The Internet Is Your Friend

One of the biggest things we found is that the internet can be a great tool for growth. There is so much competition in the fitness industry. So, anything you can do to separate yourself is crucial for the success of your fitness business. There are multiple ways you can increase your exposure with an online presence. The first of many online personal trainer marketing tips is to become known as an expert in a certain area. This can be anything from specific sport training, elder training, etc. This will increase your exposure when someone looks up a trainer for that specific fitness area. However, just because you are an expert in one area, does not mean you shouldn’t accept clients not in that group.

Personal Trainer Marketing Tips Use The Internet

Take advantage of other people’s internet success. If you can get a popular blogger to write a post about your business/expertise, that will be great exposure. Finding a blogger will not be hard. Simply reach out to a few people and try to get them to review your business. This not only increases your exposure, but can help your business in other ways, such as SEO.

Personal Trainer Marketing Tips (#4) – Using FitSW

We are always looking to help personal trainers, fitness professionals, and gyms grow their client base. If you have a subject you want to cover for our blog, we would be happy to post it! We would give you full credit for the article, post all of your information about your business, and cross post it to all of our social media sites!

Personal Trainer Marketing Tips FitSW Helps Personal Trainers

We also offer our “Trainer of the Month” (example: Featured Personal Trainer Channell Holmgren) program. In this monthly post, we choose one trainer to feature and post all of the information they would like us to share. FitSW also posts every blog post we make to social media, so it will be very good exposure! If you would like to be our featured personal trainer of the month, contact support@fitsw.com!

Personal Trainer Marketing Tips – Conclusion

We wanted to give you some personal trainer marketing tips because growing your client base it important to growing your business. Using local people and businesses can help out tremendously. Also, starting a referral deal with your current clients could bring in a lot more clients and could exponentially grow your business. Finally, try to get someone (like FitSW) to post something about your company on their blog. This is very good exposure and will at least bring more attention to your company.

Personal Training Studio Management in Mobile App

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Personal training studio management is a key component of FitSW software. Studio managers have been able to manage all of their trainers, clients, and settings at fitsw.com for while now. Managers can add new personal trainer accounts edit trainer accounts, view all clients in the gym. Studio Managers can even view or edit which client is assigned to which personal trainer or fitness coach. Gym Managers can even login as a specific trainer from their trainer dashboard. They can see everything the trainer sees including workout, progress, and goal data for the trainers clients.

Personal Training Studio Management Mobile App Web Screen
Website View of a Studio / Gym account. Studio managers can add / edit / view all trainer accounts. They can even login as a specific trainer directly from this dashboard to view specific client information managed by that trainer.

Recently we also added the Personal Training Studio Management capabilities to both our iOS App and Android App. When logging in with a Studio Manager account, users will see different screens than if logged in as a trainer. We will describe these Gym and Studio Manager features below.

Adding, Editing, and Viewing Personal Trainers

The first tab Studio Managers will see is the “Trainers” tab. In this tab studio managers can add new trainers or delete old ones. Managers can also edit or view all personal trainers or fitness coaches associated with their account. The manager can tap on a trainer to pull up more details on that trainer. From that screen they can contact the trainer or change their account login. They can even do things like add details on trainer specialties or certifications.

Personal Training Studio Management Mobile App Trainer List Screen
The Trainers tab lets you Add New trainers, edit or view existing trainers and more.

Managing Clients as a Personal Training Studio

The next tab over is the “Clients” tab. This tab lets you view all clients that are members of your studio or gym. Gym Managers can also see the assigned personal trainer or fitness coach for each client. Tapping on a client lets the studio manager update client information including their assigned trainer.

Personal Training Studio Management Mobile App Client List
Studio Account can view and edit all clients that belong to their gym in the “Clients” screen. They can also change the trainer each client is assigned to.

Managing Default Assessments Assigned to All Clients

Gym and Studio Manager accounts also include an assessment screen in the mobile app. This is particularly useful if a studio has standard Assessments that they measure for all their clients. Rather than each trainer entering these particular Assessments, the app automatically adds the default list to all new studio trainers. So if a studio had 30 different Assessments they measure for all clients, they could enter these one time here. Every new studio trainer will automatically have this list of Assessments rather than having to enter it themselves.

Personal Training Studio Management Mobile App Assessment LIst
Gym and Studio accounts can define default assessments that will automatically be put into a trainer’s assessment list. This way, the trainer doesn’t have to enter it themselves.

Above are just a few of the key features that make Personal Training Studio Management easy in the FitSW app. Studio and Gym accounts also have access to several of our standard screens like the Timer, Profile, Financials, Account, etc.

Personal Trainer Software Help – New Support Center

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We just added an awesome new Help and Support center. This personal trainer software help center will guide both clients and trainers through various aspects of our app and software. Our guides include everything trainers and clients need to know about using FitSW. We have also added a FAQ. This FAQ is for FitSW’s current users and contains much more specific questions about our software. In addition, our new help center also has a community section. This is where trainers and clients can post features they would like to see integrated into the software. In addition, they can also post general discussions about FitSW.

Visit our personal trainer software help center: https://help.fitsw.com/hc/en-us

Personal Trainer Software Help Center

Personal Trainer Software Help Center
The Homepage of the Help Center

Our new help center has everything that both personal trainers and clients need to know about our software. Examples of the guides our help center has are: how to add a new food to your food list, how to add new tasks for your clients, and how to change your profile picture. We also have tutorials for clients that need assistance figuring out how to use the software. These guides offer all of the information you will need to successfully understand FitSW’s features.

FAQ & Announcements

The personal trainer software help center has a FAQ (Frequently Asked Questions) section for personal trainers and clients. This is where users of FitSW will find technical questions that arise when using the software. Included with the FAQ question is the Announcements category. This is where users will find information about important announcements that FitSW has. If you have a technical question and do not see it on our FAQ, let us know! We would be happy to both answer and add your question to the FAQ.

Personal Trainer Community

Personal trainer software help community page
This is the FItSW Community page component of the Personal Trainer Software Help Center.

The help center also includes a community section. This is where users can tell FitSW about features they would like to see become implemented into the software. Additionally, there is a general discussion board for trainers and clients to speak about what is on their mind.

Personal Trainer Exercise Demo Video Updates

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Recently we have released several updates to our Exercise List and Food List features for our iOS app, Android App, and our website. We have added the Exercise List and Food List display screens to Client accounts. Secondly, we have added the ability to see the personal trainer exercise demo video on the edit exercise screen. Additionally, we have added a new way to enter exercises and foods on the website among other things. Below are more details on these updates.

Exercise List and Food List For Personal Trainer Clients

In our latest app releases, we added the Exercise List and Food List screens. Previously only trainers could see these screens but now clients can as well. Unlike trainers, clients do not have the ability to update the exercise list or food list in our mobile apps. Specifically, clients can not add, edit or delete foods or exercises in these list in our apps. Only trainers can do this. Clients can, however, see demos or information links. They can also add these foods or exercises to diets or foods they are logging if they are granted permission by their trainer. As always, clients can also create their own food lists and exercise lists on the website at fitsw.com if their trainer has granted permission for this option.

Personal Trainer Exercise Demo Video in Exercise LIst and Info links in Food List.
Clients now can view the Exercise List and Food list. Trainers are still the only users that can update these lists.

Exercise Demo Videos and Food Info Links

We also recently added the feature to view any personal trainer exercise demo video or food info links right on the Edit Exercise or Edit Food screen. This makes it easy for trainers and clients to view the demos or info links without having to add the exercise or food to a workout / diet first. Just click the view button on the screen:

Personal Trainer Exercise Demo Video View Button
If you or your client want to see an exercise video demo, just click the “View” button on the Edit Exercise screen.

Adding Exercises and Foods to Personal Trainer Library

We recently updated the interface for adding exercise or foods to your library. We have improved these screens so that you can now update exercise or foods using a modal window. In contrast, previously fitness coaches had to edit these items in place. This gives users more room to enter information and allows them to see everything they are entering better. This is especially helpful when entering a long personal trainer exercise demo video link.

Personal Trainer Exercise Demo Video Website Exercise Library Entry
Modal windows make entering or updating exercises and foods easier.

Custom Branded Fitness App for Personal Trainers

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Have you ever wanted your own mobile Fitness App? The ability to offer clients your own app would take your business to the next level and add a professional touch to stand out from the competition. FitSW now offers a custom branded fitness App for personal trainers. Personal Trainers can combine their brand with all the features on FitSW’s app to have it all packaged professionally in a customized app.

Custom Branded Fitness App allows you to have your very own logo app icon.
Get your very own custom branded fitness app for you and your clients to use. Your app will show your logo and an app icon with your logo.

Benefits of a Custom Branded Fitness App

Having your own fitness app is more than just being able to brag that you have your own app on the Google Play or Apple App store (although that is kinda cool too). In addition, there are four key ways your own custom branded app benefits your business:

Personalized

Your own custom app allows you to personalize your client’s experience with an app that has your branding. It gives your clients access to an app made just for them and you are the one to give them access to it. This type of personalization increases client retention and is appealing to new clients.

Professional

Your own custom branded app can help your business look even more professional. For instance, your very own app on the app store shows existing and potential clients that your business is polished and professional. As a result, this can help you stand out from the competition.

Brand Strengthening

A customized app with all your personal training business logos really helps grow your brand awareness among client and potential customers. With your brand highlighted through each interaction with the app, clients will connect even more with your business’ brand.

Affordable

A fully featured, polished fitness app these days costs tens of thousands of dollars to develop. Instead, with FitSW’s custom branded app for personal trainers, you can have all of the functionality you need along with your brand for a low one-time fee. FitSW’s fee is just $99 for Android and $199 for iOS. You can do one app or both.

Custom Branded Fitness App Features

FitSW’s Custom app includes all the features of the regular FitSW App and customizes the following:

  • We add your logo for the App Icon and Login screen. We will replace all FitSW logos with your Logo.
  • Your chosen app name instead of FitSW.

After payment ($99 for Android, $199 for iOS), your app will be on the Google Play / Apple App store within 1 to 2 weeks. In order to signup for the Custom App, you just need to login to fitsw.com and then click on “Custom App” under the “Account” menu. There you can select the Custom App or Apps you would like to purchase. More information on FitSW’s Custom Branded Fitness Apps.

Customized Website Options

We also offer personal trainers and fitness coaches the opportunity to customize the fitsw.com website. We will replace the FitSW logo in the upper left of the website with your logo. Therefore, anytime you or any of your clients view fitsw.com you will see your logo instead of FitSW. We offer this option for a $50 one-time cost.

Tracking Personal Training Clients’ Workouts

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In our last post, we talked about our new completion tracker dashboard in your client lists. In our latest iOS and Android app releases, we have enabled tracking personal training clients’ workouts even easier. We have added this tracking information to the screen where you view a particular client’s workout, diet, or task list. The app displays this immediately below the personal training clients name. This allows you to have a summary of how your fitness coaching client is doing right there on their workout, diet, or task page. Your clients will also see this summary which will help keep them on track.

Tracking Personal Training Clients Workouts Example
We have added a new completion status bar to each client’s workout, task, and diets page for you and your clients to monitor progress.

Workout Completion Percentage Summary

You and your fitness coaching client can tell how they are doing with just a glance at the completion bar. The size of the green bar will show the percentage of how many workouts (or tasks or diets) your clients have marked as complete. Orange represents workouts that users have designated as “Not Met”. The Grey portion of the bar represents workouts that are still classified as open. Tracking personal training clients’ workouts just got even easier.

Tracking Personal Training Clients Detailed Numbers

Below the progress bar the app displays additional details on these workout completion stats. On the left, just above the Completed tab is the exact percentage in green of completed workouts. Next to it in parenthesis is the actual number of completed workouts. To the right, above the “Not Met” tab and in orange are the number for workouts classified as not met. Lastly, on the right side above the “Open” tab are the “Open” workouts numbers in grey. These numbers help to provide you and your clients with a complete picture of how a client is doing with respect to getting their workouts, diets, or tasks done. It makes tracking personal training clients’ workouts, diets, and tasks easier for both you and your clients.

Changes To Note

We did re-order the “Open”, “Complete”, and “Not Met” tabs in order to have them line up with the percentages and progress bar in a way that made sense. “Complete” is now first, then “Not Met”, and finally “Open”. We changed this from the way we previously laid out the tabs, because fits better with the completion bar. The default tab shown when accessing the workout, diet or tasks screen is still the “Open” one.

Fitness Coach Client Tracker Dashboard for Mobile Apps

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Recently, we improved our mobile app Workout, Tasks and Diet Client lists by adding a fitness coach client tracker dashboard on each of these pages.  This is similar to the update we recently added on our web application at fitsw.com. We discuss that client tracker dashboard on the web app here.  We have added this feature to both our iOS and Android apps.

Fitness Coach Client Tracker Dashboard For Mobile Apps
Fitness Coaches and Personal Trainers can now see a summary of all their clients Workout Completion rates in the Workouts tab. They can also see this summary for Diets and for Tasks in their respective tabs.

Tracking Workout Completion with Fitness Coach Client Tracker

This new tracker dashboard shows the percentage of workouts that each client has completed.  In addition, it also shows the percentage of workouts that have been marked as “Not Met” along with workouts that are “Open”.  In parenthesis, next to each percentage, is the number of workouts for each category.  This client tracking dashboard provides personal trainers with an easy way to keep tabs on their client and see how they are doing at a high level.  As always, the personal trainer or fitness coach can tap on the clients name and see specific workout details.

Tracking Diet Completion and Task & Goal Completion

We also added this fitness coach client tracker dashboard to the Tasks Client List.  Similarly we added it to the Diet Client List screen as well.  It displays the same completion bar graphs along with percentages and number counts for both Tasks and Diets.

Fitness Coach Client Tracker Dashboard For Mobile Apps Tasks Screen
The Fitness Client Task Completion Summary Screen is similar to the summary screen for Workouts
Fitness Coach Client Tracker Dashboard For Mobile Apps Diets Screen
The Fitness Client Diet Completion Summary Screen is similar to the summary screen for Workouts

Marking Workouts, Tasks, and Diets Complete

Marking workouts, tasks and diets as “Complete” or “Not Met” is still done the same way.  All you need to do is swipe left on the particular workout (or diet or task) while viewing the Workout list.  This will display a menu to the right where you can update the classification.  This post describes marking workouts, tasks and diets as “Complete” or “Not Met”.

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